The Science & Art of Building Internal Organizational Change Management Capability
Since the COVID pandemic, there has been a significant increase for Organizational Change Management (OCM) professional support across companies of varying size, industries, etc. as they undertake major change initiatives, (i.e., process redesign, technology implementations, data analytics, culture transformations). In addition, there has been more interest by companies in building their own internal OCM capabilities.
Yet, there is very little information available about when to establish internal OCM capabilities, which level of maturity you should target, how you should integrate it, and where it should operationally reside. In this webinar, we will discuss these questions – exploring both the science and the art of building an internal OCM Capability within an organization.
After attending this session, attendees will be able to:
- Identify the Critical Success Factors for building and maintaining a successful internal OCM Capability
- Understand that OCM Capability build is more than developing an OCM methodology – instead involves an OCM Capability Framework.
- Build awareness for the OCM Maturity Model
Audience Level: Intermediate to Advanced
About the Speakers:
Michelle Davies - Centric Consulting People & Change Practice Lead
Michelle is an Organizational Change Management (OCM) and Business Transformation professional with over 25 years of consulting experience. Her areas of expertise include: strategic thinking & business planning; OCM assessments & capability builds; change communications; change leadership effectiveness; process redesign; impact assessments & job realignment; learning experience; and stakeholder engagement. Originally from England, she now resides in the Chicago area. Michelle is married with 2 teenagers, 3 Labradors and 2 cats. She is also a ACE certified fitness instructor and loves taking Zumba classes.
Michelle Swiatek - Centric Consulting OCM Manager
Michelle is an Organizational Change Management (OCM) professional with over 20 years of experience planning and implementing change solutions in a variety of different industries (e.g., Supply Chain, Healthcare, Consumer Goods, Technology). She resides in the Chicago area, and is married with 5 kids, 2 dogs and 2 cats. Michelle is an Ultimate Frisbee fanatic with 1 child playing Pro (yes, it is a thing) and 3 coaching.
Sponsored by:
