When the Project is the Problem: Managing Change in Poorly Structured Initiatives
Sponsored by Centric Consulting
Not every change failure comes down to resistant employees or a weak communication plan. Sometimes the real obstacle is the project itself...unclear scope, shifting sponsorship, unrealistic timelines, or governance that was never set up to support sustainable change in the first place.
In this interactive training, Mark Paulson, of Centric Consulting's Chicago People & Change practice, will walk through how change practitioners can recognize the warning signs of a structurally flawed initiative early, and what to do when you're brought in (or already embedded) to manage change on a project that was set up to struggle. You'll leave with:
- A framework for distinguishing project-structure problems from change-adoption problems
- Language and tactics for raising structural red flags with sponsors and leadership
- Practical adjustments to your change strategy when governance, scope, or sponsorship is shaky
There will also be time for live Q&A and scenario discussion with Mark
Whether you're a seasoned change lead or newer to the field, this session will help you build the judgment to know when the problem isn't your change plan, it's the project itself.
---
About our speaker Mark Paulson, Centric Consulting People & Change Practice Lead

Mark Paulson is a veteran practitioner in the OCM space with over 20 years of experience in management consulting. He currently co-leads the Centric Consulting’s Chicago People & Change practice. Prior to joining Centric, Mark spent 13 years at Accenture and 2 years at KPMG. Mark has supported and led multiple engagements involving process and technology driven change management strategy definition and execution, leadership alignment, change leadership, operating model design, organization and job design, workforce planning, talent definition, and HR transformation. When not working, Mark loves spending time with his family (wife, two kids, dog). Mark loves spending time on the water and is usually found glued to the TV during college football season.
---
About our sponsor Centric Consulting
Centric Consulting is a management and technology consulting firm recognized annually as one of Forbes' Best Management Consulting Firms since 2016. Centric helps organizations navigate complex transformation through Business Consulting services, including strategy, program management, and People and Change consulting, alongside technology solutions. Centric's Chicago-based People and Change team is an engaged partner in the regional change community, with a long-standing relationship with ACMP Midwest. Learn more: https://centricconsulting.com/
